Frequently Asked Questions (FAQ) – Shopping at Mjaysbricks.de®
Here you will find answers to the most frequently asked questions about your purchase of LEGO® individual parts, printed bricks and tiles, interlocking bricks, shipping, returns and payment options at Mjaysbricks.de®. Find out more about our service. Your question is not answered? Contact us directly - we will be happy to help you!
Frequently Asked Questions (FAQ)
What is Mjaysbricks.de®?
Mjaysbricks.de® is an online shop that specializes in the sale of LEGO® individual parts , interlocking bricks, minifigure parts & accessories and printed bricks . Here you will find a large selection of building blocks and accessories for your LEGO® projects - whether you want to replace missing parts or create your own creations.
Do you also have a store?
Mjaysbricks.de® is currently only available as an online shop. However, you can come and pick up your order if you live nearby. Simply select "Pick up" at checkout.
Our address is:
Mjaysbricks.de
Sackhofsweg 27
26127 Oldenburg
Are all products original LEGO®?
Yes, we only offer original LEGO® parts (unless otherwise indicated). All LEGO® building blocks, parts, printed bricks, minifigure parts and accessories etc. at Mjaysbricks.de® are new and of course unused (you can find used LEGO® in our category “ LEGO® Second Hand ”
What shipping options are available and how much do they cost?
We ship your order with the shipping service provider DHL. Shipping costs are €4.99 within Germany and €13.99 within the EU and will be displayed to you before you complete your purchase. For orders over €45, we offer free shipping within Germany. You can find all the details in our shipping conditions .
Can I have my order delivered to a Packstation?
Of course! To do this, enter your Packstation (Packstation 123) instead of your street and house number in the delivery address and your postal code (123456789) in the address field. Now just enter the postcode and the location of the Packstation and your order will be sent there.
How long does shipping take?
Your order will usually leave our warehouse on the next working day at the latest. The exact delivery time depends on the shipping service provider and your delivery address. Within Germany, delivery usually takes 1-3 working days. International deliveries can take longer.
What payment options are available?
At Mjaysbricks.de® you can use common payment methods, including
- PayPal
- credit card (Visa, MasterCard)
- Klarna invoice
- advance payment (bank transfer)
- Cash on pickup
If you have any questions about your preferred payment method, please contact us.
Can I return or exchange my order?
Yes, of course you have a legal right of withdrawal. At Mjaysbricks.de® we even offer you 30 days to return or exchange an item if you are not satisfied with your order or have accidentally received the wrong item. You can find all the details in our return policy .
Do you also offer used LEGO® sets or individual parts?
Our main focus is on new individual parts. However, we sometimes also carry used or well-preserved parts or sets. These are marked accordingly so that you can see transparently whether they are new or used goods. You can find currently available used LEGO® parts and sets here.
How can I contact customer service?
If you have any further questions or specific requests, please contact us using the contact form below on Mjaysbricks.de® or by email to service@mjaysbricks.de . Our team will endeavor to answer all inquiries as quickly as possible.
Are there any discounts or vouchers?
We regularly offer special offers, discount codes or vouchers. Look out for current information on our website or sign up for our newsletter to make sure you don't miss out on any more promotions.
Are LEGO® minifigures sold separately?
Yes, we also have a selection of minifigures that you can order separately. These include standard minifigs as well as rare collectible figures or figures from limited editions - subject to availability.
Do I need a customer account to order?
You can order from Mjaysbricks.de® as a guest without creating an account. However, with a free customer account you benefit from a faster ordering process, an order history and special offers. Registration is of course free of charge.
Note on trademark law
Mjaysbricks.de® is a registered trademark. LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this site. Mjaysbricks.de® has no commercial connection with the LEGO Group.
Your contact with us
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Chat with us
Chat with us via WhatsApp .
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Instagram
Write us a message on Instagram: @mjaysbricks
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By email
Send us an email to info@mjaysbricks.de
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By letter
Letters and packages arrive here: Mjaysbricks.de Markus Janßen, Sackhofsweg 27 in 26127 Oldenburg
Please note our privacy policy for contacting us.